Privacy Policy

Effective date: August 23, 2026

Sunsetsroc LLC ("Sunsetsroc," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, purchase a one-time Sunsetsroc mailing, begin or manage a subscription, join our email list, contact us, or otherwise interact with us online.

By using our website, you acknowledge the practices described in this Privacy Policy.

​

1. Information We Collect

Depending on how you interact with Sunsetsroc, we may collect:

• Contact information, such as your name, email address, telephone number, billing address, and shipping address.

• Order and subscription information, such as the items or plan purchased, order history, subscription status, renewal information, gift messages, and customer-service communications.

• Gift-recipient information, such as a recipient's name and mailing address, when you ask us to send a mailing to another person. If you provide another person's information, you represent that you have permission to do so.

• Payment and transaction information. Payments are processed through Wix and/or its payment-service providers. Sunsetsroc may receive limited transaction details, such as payment status, payment method type, and the last digits of a card, but we do not receive or store your complete payment-card number.

• Communications and preferences, including messages you send us, reviews or survey responses, email preferences, and marketing consent.

• Device and usage information, such as your IP address, browser type, device type, referring pages, pages viewed, approximate location derived from an IP address, dates and times of visits, and interactions with the website or emails.

• Cookie and similar-technology information, as described below.

We collect information directly from you, automatically through the website, and from service providers that help us operate the website and fulfill purchases.

​

2. How We Use Information

We may use information to:

• Process payments and fulfill, mail, renew, pause, cancel, or otherwise manage orders and subscriptions.

• Send order confirmations, renewal notices, shipping or service updates, and other transactional communications.

• Deliver gift mailings and include customer-provided gift messages.

• Respond to questions, requests, returns, disputes, or customer-service needs.

• Send promotional emails when you have requested or permitted them. You may unsubscribe at any time using the link in an email.

• Operate, personalize, maintain, secure, and improve our website, products, mailings, and customer experience.

• Understand website traffic, performance, and customer interests.

• Prevent fraud, misuse, security incidents, and unlawful activity.

• Maintain business and tax records, enforce our terms, resolve disputes, and comply with legal obligations.

• ​

3. How We Disclose Information

We may disclose information only as reasonably necessary to:

• Website, hosting, ecommerce, and payment providers, including Wix and payment processors that support our website, checkout, subscriptions, communications, analytics, and security.

• Fulfillment and delivery providers, including printers, packaging providers, and postal or shipping carriers that help create or deliver your order.

• Professional and operational providers, such as accountants, legal advisers, fraud-prevention services, email providers, analytics providers, and other vendors working on our behalf.

• Government authorities or other parties when required, including to comply with law, court orders, lawful requests, protect rights and safety, investigate fraud, or enforce agreements.

• A successor in a business transaction, such as a merger, financing, reorganization, sale, or transfer of all or part of Sunsetsroc, subject to appropriate protections.

These providers may use information only for the services they perform for us, subject to their own legal obligations and privacy terms.

Sunsetsroc does not sell personal information for money. We do not knowingly use or disclose personal information for cross-context behavioral advertising. If our practices change, we will update this policy and provide any choices required by applicable law.

​

4. Cookies and Similar Technologies

Our Wix website and its service providers may use cookies, pixels, web beacons, local storage, and similar technologies. These technologies may be used to:

• Keep the website and checkout functioning securely.

• Remember settings and shopping-cart activity.

• Process orders and subscriptions.

• Measure website traffic and performance.

• Understand how visitors use the website.

• Support communications or marketing features you choose to use.

Some cookies are essential for the website to function. Other analytics, functional, or marketing cookies may be optional where required by law. You can manage available choices through the cookie banner or privacy controls on our website and through your browser settings. Blocking certain cookies may affect website features.

Third-party services or apps added to the website may place their own cookies and process information under their own privacy policies.

​

5. Email and Marketing Choices

We may send transactional messages about an order or subscription even if you do not receive marketing emails. You can unsubscribe from promotional emails at any time by selecting the unsubscribe link in the message or contacting us. It may take a short time to process your request, and you may continue to receive necessary service or transaction messages.

​

6. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders and subscriptions, providing customer service, maintaining tax and business records, resolving disputes, preventing fraud, and meeting legal obligations. Retention periods vary based on the type of information and why it was collected. When information is no longer needed, we may delete, anonymize, or securely dispose of it.

​

7. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. We also rely on established service providers, including Wix and payment processors, to protect information processed through their systems. No website, transmission, or storage system can be guaranteed to be completely secure, so we cannot promise absolute security.

​

8. Your Privacy Choices and Rights

Depending on where you live, you may have the right to request that we:

• Confirm whether we process your personal information.

• Provide access to or a copy of certain personal information.

• Correct inaccurate personal information.

• Delete certain personal information.

• Restrict or object to certain processing.

• Honor applicable choices regarding targeted advertising, sharing, or sale.

• Withdraw consent where processing is based on consent.

You may also update certain account or subscription details through available website tools and manage cookies through the website's privacy controls.

To make a privacy request, email Jess@sunsetsroc.com with the subject line "Privacy Request." We may need to verify your identity before completing a request. We will respond as required by applicable law. We will not discriminate against you for exercising a privacy right.

If you submitted another person's mailing information for a gift, that recipient may also contact us concerning their information.

​

9. Children's Privacy

Our website and products are intended for a general audience and are not directed to children under 13. We do not knowingly collect personal information directly from children under 13. If you believe a child has provided personal information to us, please contact us so we can review and delete it as appropriate.

​

10. Third-Party Links and Services

Our website or communications may link to social media pages, websites, or services that we do not control. Their privacy practices are governed by their own policies, not this Privacy Policy. We encourage you to review those policies before providing information.

​

11. Processing and Storage Locations

Sunsetsroc is based in New York, United States. Wix and other service providers may process or store information in the United States and other locations where they operate. Those locations may have different privacy laws than your place of residence. Where required, service providers use measures intended to protect transferred information.

​

12. Changes to This Privacy Policy

We may update this Privacy Policy as our website, services, or legal obligations change. The revised policy will be posted on this page with a new effective date. Your continued use of the website after an update is subject to the revised policy.

​

13. Contact Us

For questions about this Privacy Policy or our privacy practices, contact:

Sunsetsroc LLC
Email: Jess@sunsetsroc.com
Rochester, New York, United States